You can cancel your registration up to two weeks before the beginning of your course free of charge. Cancellations are accepted in written form (email) only. Failure to cancel in time results in full fees being charged.

Date/time of cancellation Charges Refund
14 days prior to the start date of your booked course 0%* 100%
From 14 to 11 days prior to the start date of your booked course 25% 75%
From 11 to 10 days prior to the start date of your booked course 50% 50%
From 10 to 7 days prior to the start date of your booked course 75% 25%
From 7 to 0 days prior to the start date of your booked course 100% 0%
After the start date of your booked course 100% 0%

Dutch Course Online

Example 1: Your course starts on 1 December. You ask us to cancel your course on 15 November (14 days before the start date of your booked course). No change charges will be applied. It’s free. You will get 100% refund*.

Example 2: Your course starts on 1 December. You ask us to cancel your course on 20 November (10 days before the start date of your booked course). 25% cancellation charges will be applied. It means you will be charged 25% of your booked course fee. You will get 75% refund.

*Payment fees for PayPal or Credit card payments (usually around 3%) are not refundable. Payment fees for iDeal payments are fully refundable. Received course material cannot be returned and refunded.

Private and Skype lessons need to be cancelled 48 hours before the beginning of the lesson. Failure to do so results in the student being charged for the lesson in question.